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For SpaceNut ... Final report on Password Change investigation using New User Banner ID BeerMan_2022
It appears that the ** after login ** password change feature is working.
After Moderator installed the temporary password into the ID, the ID was able to log in using that password.
Then, the ID requested a change of password from the Adminstration page for the ID, and that procedure worked.
From this, I deduce that while the email password change feature does NOT seem to be working, it ** is ** possible for a new member to update the password.
Therefore, I propose that Admins who are configuring TestID##### accounts for new members should simply install a temporary password for the new member.
The new member can then log in and immediately use the Password Change feature to install a password they prefer.
** That ** password is encrypted and NOT known to anyone other than the member.
However, this investigation ** does ** reveal a problem our Admins need to be aware of ...
If an OLD member wants to request a replacement password, since they (presumably) forgot their old one, the email password update procedure appears to have stopped working. The remedy is for the old member to write the NewMarsMember portal, and request assistance.
See the Recruiting topic for details.
In future, and until the problem is corrected, the procedure is as follows:
1) Start with email to NewMarsMember portal
2) Moderator (or Admin) creates a temporary password for member, and sends it via email to the email account on record (or new one if appropriate)
3) Member logs in and immediately changes password
A complication arises if the old member has changed the email address ... that is quite likely over 20 years
The problem is how to confirm the applicant is the person they claim to be.
We did not have that problem with Scott Beach, because he had created three accounts, and was still using the email address of one of them.
We'll have to deal with the forgotten email address problem when it happens.
(th)
For SpaceNut re Password Change problem ....
This message is coming from the test account in use to investigate password change problems.
In this case, moderator took the password suggested by the password change function and applied it to the account using the password update Admin tool.
This procedure worked, and I was able to log into the account.
However, the attempt to enter the password into the account at login time had failed.
One possible explanation is that the FluxBB software failed to install the proposed password in the account for which the new password was requested.
An issue with privilege might account for the failure.
(th)
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